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REFERENCE & 

RESOURCES

PRE-SALE SUPPORT

Consumer Support

LG’s  Support Representatives are ready to assist your customers with any inquiries they may have.

8AM EST – 9PM EST | 1-888-542-2623

Click the icons to connect.

Retail Sales Support Line

For all those moments where you need a quick answer to help close the sale. Call our Sales Support Line where one of our knowledgeable trainers are always happy to lend a helping hand.

8AM EST – 8PM EST | 1-877-337-5743

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In-Store Demo Guide

Find out how to activate LG’s impactful demos when presenting to your customers.

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Measure Twice,
Order Once

Step-by-Step measuring process  to help ensure a successful  delivery and installation.

Refrigeration

Laundry

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Coming Soon

WashTower™ with Center Control™ Installation

Get expert tips on how to Install the LG WashTower™  with Center Control™.

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LG TrueSteam 
Dishwashers

Get expert tips on how to sell all the important benefits of LG’s versatile TrueSteamTM  dishwashers.

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Servicers by Postal Code

Find an LG Authorized Service Center  near you by entering your address or  postal code. If your product is covered by the LG warranty, you can conveniently request repair service online.

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HA Troubleshooting

Search for terms such as “water tastes bad”, “frost buildup” or “not enough ice” to get  step-by-step troubleshooting.

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Service Support

If you have a customer whose service experience requires additional attention, we have set up an escalation link that puts you, at store level, in touch with our Canadian Corporate team to help resolve the issue as quickly as possible.

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Customer Support
YouTube Channel

Subscribe to this channel to see LG's latest videos to help you troubleshoot product issues.

*Not all Features or Models available in Canada

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Installation Tutorial Videos

Find helpful videos about your LG product

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Parts & Accessories

Find genuine LG replacement parts & accessories.

Parts & Accessories

Enter your Refrigerator Model to find the air/water filter that fits your unit.

*Canadian version coming in early 2022

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LG Digital Tearpads

Access the full lione-up of LG Appliances with ourvirtual step-up charts.

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LG COLUMN INSTALL VARIATIONS

For full measurements details, click below.

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